A1 Mobile Computer has now Partnered with Gillware Data Recovery and Data Backup Services. Based on our research Gillware offers the best technology at the best price for these services. We can handle these services for you or you can contact them directly. It is usually best to have a good local pc-tech check your drive first before it is shipped off. Please call us for details. However often the drive must come apart to recover the data. This is just not possible locally because of the complex balancing inside the drive. If you decide to contact Gillware directly use partner number 50208 for local support from us at no extra charge!