Verizon Guilty Again

posted in: Uncategorized | 0

Verizon Guilty of another Illegal Business Practice

Verizon-final
Verizon Advertisement

Maybe Verizon just don’t care about their image.  Last year they were caught in a class action lawsuit and were ordered to pay users damages for charging them for services not requested.  Approximately 12 months ago Verizon lost in a battle where they were charging basic cell phone customers for data access even if the customer(s) did not request Internet Services or even owned cell phones that were capable of Internet.  I personally spoke to a Verizon representative last year who displayed the attitude that they really didn’t care and offered no apologies.  I personally declined the paperwork and red tape to collect any of the class action monies awarded but did pay Verizon to break my contract on 3 phones.

Now, in a totally non related case, Verizon has been ordered by the FCC to pay the government a record 7.4 million dollars for violating the privacy rights of around 2 million customers.  Apparently Verizon used their customers personal information to target specific services to them without offering their customers an opt out option as required by law.

The 7.4 million dollar fine by the Federal Communications Commission (FCC) is the largest fine ever involving privacy issues associated with personal information of telephone users according to the FCC.  Still the amount may not be a big hit for Verizon, a company that generated $31.5 billion in the second quarter of 2014 alone.

Customers need to wake up and smell the coffee.  If Verizon does not lose a significant market share for their actions then what real incentive would they have to straighten up?  Who is your cell phone carrier?  Are you willing to make the sacrifice to change carriers to make a statement that as customers we wish to be treated fair?  I hope so.

 

Dale Poston

A1 Mobile Computer

dale@a1mc.net

daleposton@msn.com

Apple stumbles with the iPhone but Offers to “Make it Right”

posted in: General News | 0

Apple recently completed an investigation that concluded there is a problem with some of the batteries sold with the “iPhone 5” sales between Sept., 2012 and January, 2013.  Beginning later this week, on August 29, 2014, Apple will offer to replace the battery in the identified phones at no charge.

If you purchased an iPhone 5 during this time and have experienced a “short” battery life you can visit the following link to see if you qualify for a new battery at no charge.  Link—>  https://ssl.apple.com/support/iphone5-battery/

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The new iPhone 6

In other news the production of the new iPhone 6 was halted in part of June and July of this year when Apple discovered a problem with the backlight display.  The original design was an effort to make the new smart phone as thin as possible, but the resulting display wasn’t bright enough and the production was halted while it was redesigned.  Production has now resumed.

“Hat’s off” to Apple from A1 Mobile Computer, for continuing to concentrate on the quality of their products, regardless of economic or competition pressures.

I am really not a cell phone specialist but on the topic of Laptops, computer techs are often asked, “What is the main difference between an Apple Laptop and a Microsoft Laptop?”  In reality there are quite a few differences but the short answer is; “You can’t buy a cheap Apple.”  With Microsoft you can buy a good one, or a cheap one.  Often a customer buys a cheap one and then says, “I should have bought an Apple.”  Lol, maybe you should have just paid more than $390.00.

 

J. Dale Poston

email: daleposton@msn.com
A1 Mobile Computer
Rock Hill, SC
http://a1mc.net
803 329-9009

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